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Policies

Charges/Payment:
We do require a $50.00 deposit. This deposit goes towards the balance of your reservations. The deposit can be made with Visa/MasterCard or a personal check. The balance is due when the driver/entertainer delivers the fun to your party. The balance can be paid with cash, or check. Sorry, Credit card payment is only done in the office. Delivery of equipment is based on the first floor delivery only. Tables and chairs do not include setup

Cancellations:
If you decide to cancel your order, please call us at least one week prior to your event. This allows us a chance to rent out the inflatable to someone else. If you cancel 24 hours or less, the $50.00 deposit is non-refundable. Once drivers are en route, full payment is due.

Delivery/Setup:
We deliver, set-up, and pick-up all rentals. All you have to do is pick up the phone & call. We will deliver and set up your inflatable typically in the morning. We insure that it is clean and in good working condition before your party starts. However, when setting up, if the drivers feels it is not a good or safe place to set up the unit, due to obstacles that may damage the unit, he will not set up and an alternative site will be need to be found. Later that evening we will return to take down the unit after the party is over.

Rain:
If it is pouring rain on the day of the event, will will not deliver your inflatable. If it is a cloudy day and there is a slight chance of rain, we will plan on delivery your jump.(Unless we hear from you). After drivers are en route and it starts raining, there will not be any refunds. The deposit can be applied to a future booking.
Reason: The two reasons we do not deliver on rainy days is because first, it is not safe for the children.
Secondly, when the inflatable unit gets wet, it is very hard to clean and dry. It causes damage to the jump, as well as a costly endeavor. We apologize for the inconvenience this may cause, but the weather is out of our control. We have a loink to a 10 day forecost on our rental page.

Damage:
We have not had a problem iin this area before. If you damage the inflatable, or concession machines whether intentionally or by accident, we will advise you of how much repair cost are and you will need to pay for it. A small fee will be added for any missing parts to the games or equipment

Behavior:
Under no circumstances should anybody using the inflatable bounces do flips or climb on the sides of the walls. The jumps are NOT trampolines and do not have the rebound of a trampoline. Remember, the #1 object is to have fun and safety is a MUST. Also absolutely NO SILLY STRING! This will actually eat into the vinyl of the inflatable. You are responsible for the safety of the children and for the care of the equipment.